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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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PAULA BOYD

June 5, 2026

5  out of  5
rating by PAULA BOYD
"Terence is an outstanding and very knowledgeable agent who can assist you with all of your insurance needs!"
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Cindy Bell

April 15, 2026

5  out of  5
rating by Cindy Bell
"The staff goes beyond to help you with getting your car(s) insured and renters insurance in a timely matter."
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LaTasha

March 30, 2026

5  out of  5
rating by LaTasha
"I love this office. They always have great energy and are willing to assist and answer questions."
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SK L

January 29, 2026

5  out of  5
rating by SK L
"I’ve had an excellent experience with this State Farm agency. The staff is consistently efficient, responsive, and well-organized. They took the time to conduct a thorough review of my policies, ensuring I fully understood my coverage and any potential gaps.

What I appreciated most was their proactive approach to risk reduction and their focus on structuring policies for optimum protection rather than simply selling coverage. The guidance felt thoughtful, informed, and genuinely in my best interest.

I’d also like to specifically acknowledge Ms. Bivines, whose friendly and professional support made the process seamless. She quickly connected me with the right agent and ensured everything moved forward smoothly.

Highly recommend for anyone seeking knowledgeable service and comprehensive, well-considered insurance coverage."
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Jon Christian Wright

July 5, 2025

5  out of  5
rating by Jon Christian Wright
"It's great to know someone is actually there to help when it is desperately needed. Terry was amazing in the handling of our mother's life insurance policy after she passed. We didn't know what to do or where to go in those dark moments, but Terry held out the light and guided us to a safe place to get what we needed...when we needed. Family first was proven to us, many times over. THANK YOU"
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Ray Wilson

January 29, 2025

1  out of  5
rating by Ray Wilson
"I have a 2014 Harley insured through them in order to get it insured. They put me through the ringer to prove that I actually bought the bike which was ridiculous on its own but even after it was insured, they randomly just dropped it two weeks later and did not let me know that it had been taken off Only reason I knew is because decided to check to make sure I still had an insurance card on my phone before I went on a ride. When I called to get them to add it back, they added it back, but then changed it to where I was supposed to Pay six months at a time (I’ve never had anything on my account set up this way And when it was set up the first time it was monthly so I don’t understand why they did this at all) upon this discovery I called them to try to get it fixed and they tell me I have to pay $190 to get it fixed. That is more than double what my monthly payment is why am I being punished for their mistake? Ken then proceeded to tell me that there was nothing he could do and either I could pay it or not have insurance rude would not let me talk to anyone above him either. who does business this way who punishes the consumer for the business mistake ? I will never use State Farm again. Ken has always been rude and nasty to me from the start, but this seals it."
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Carol Latham

September 12, 2024

5  out of  5
rating by Carol Latham
"Terence was very helpful today. He explained in detail, my policies that I have with State Farm. He is very knowledgeable. Answered all my questions where I would understand them. Great personality and greeted us with a warm welcome. We have been with him as our agent for 11 years. Customer service is fantastic."
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JMCCLANE

September 11, 2024

5  out of  5
rating by JMCCLANE
"I don't even have State Farm, but I had an issue ongoing for months with a claim involving one of their clients, and I finally broke down and called State Farm because I'd exhausted all other options, and in one day they accomplished what I'd been trying to accomplish for months. Would recommend 10/10"
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linda russell

August 12, 2024

5  out of  5
rating by linda russell
"Terence Hassan provides excellent customer service! He always greets you with a warm, friendly, and welcoming smile. I especially appreciate that Terence is knowledgeable and answers all my questions. He also has a great staff, hats off to Corey. I highly recommend Terence Hassan State Farm office!"
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Gregorio Cordero

September 22, 2023

5  out of  5
rating by Gregorio Cordero
"El servicio muy bueno"
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Bruce Blackmon

September 6, 2023

5  out of  5
rating by Bruce Blackmon
"Terence is a very important"
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Renea Christian

July 12, 2023

5  out of  5
rating by Renea Christian
"Staff very friendly and helpful!! I highly recommend this office!!"
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Delassye Rice

July 7, 2023

5  out of  5
rating by Delassye Rice
"I've been with Statefarm for over 30years but with Agent Terrence Hassan for the past decade and look forward to continu doing business for years to come. Such great staff & customer Service."
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Alex Ayala

July 3, 2023

5  out of  5
rating by Alex Ayala
"Excelente servicio, buen atención, buen consejo y muy amables"
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jhonny zevallos

June 28, 2023

5  out of  5
rating by jhonny zevallos
"Great service, very dependable and great advice about insurance products"
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LOURDES Gomez

June 28, 2023

5  out of  5
rating by LOURDES Gomez
"Excelente buena atención confiabilidad amabilidad y mucha exelencia"
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destiny young

January 31, 2023

5  out of  5
rating by destiny young
"I needed help and in my time of need Cory was my knight in shining honor. He really understood my problem and helped me. Very nice guy!!!"
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Mandy Elmore

December 12, 2022

5  out of  5
rating by Mandy Elmore
"This is a caring, helpful agency. Highly recommend."
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Leroy Valentine

December 5, 2022

5  out of  5
rating by Leroy Valentine
"I was treated like a customer who is valued as a person and not a number. Each person at Terence's Agency that assisted me was friendly, cordial, and serious about helping me. If you want an Insurance Agency that has your back, I highly recommend State Farm."
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David Brower

November 24, 2022

5  out of  5
rating by David Brower
"Service above and beyond the call."
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J Freeman

September 16, 2022

5  out of  5
rating by J Freeman
"Mr.Hassan was Awesome!!!I wish I could have gave him 10 Stars! Very professional and very courteous,Also very good at his business!!!"
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marilynn cosgrove

August 11, 2022

5  out of  5
rating by marilynn cosgrove
"Terance and his staff were/are extremely professional, responsive, and honest. They helped us with a smooth transfer from another insurance coverage. Working with them was and still is very pleasant. It has been a pleasure having a local agent. Highly recommend Terance and his agency."
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CJ Simmons

April 4, 2022

5  out of  5
rating by CJ Simmons
"Terence was very professional and helpful in helping with the bundling of my auto and homeowner's insurance. He made the process easy and answered many questions I had along the way. I would highly recommend him to anyone looking for an auto or home insurance policy."
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Pascal Vambe

January 5, 2022

5  out of  5
rating by Pascal Vambe
"I have worked with Terence for my autos, worker compensation, umbrella and commercial general liability insurances over the past two years. His expertise and professionalism has been far above the rest! His insurance rates have been unbeatable and his customer service is excellent. He really listens to you needs and provides custom affordable rates. Whenever I have a question about any of my policies, there is always someone from his professional staff team to expertly answer my questions."
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Kathryn Renee Merck Taylor

October 28, 2021

5  out of  5
rating by Kathryn Renee Merck Taylor
"Nice people but way to expensive RIDICULOUS"